Step-by-Step Timeline
A clear, transparent process from start to finish
WhatsApp Brief
Send us your product info in 2 minutes via WhatsApp
Quote with 3 Options
Receive 3 route options with pricing and ETAs within 24h
Pickup & DDP Shipping
We handle everything from supplier pickup to Amazon delivery
Key Updates
Track milestones directly on WhatsApp
Step-by-Step Breakdown
Detailed explanation of each step in the process
WhatsApp Brief
What You Do
Send us your product details via WhatsApp: dimensions, weight, origin, destination, and preferred timeline.
What We Do
Review your requirements and prepare route comparisons based on your specific needs and current market conditions.
If Something Goes Wrong
If we need clarification, we respond within hours via WhatsApp to get the missing details.
Quote with 3 Options
What You Do
Review the 3 options we send (pricing, timelines, pros/cons) and choose the route that best fits your needs.
What We Do
Compare fast boat, air, ocean, and rail options. Provide clear pricing, ETAs, and our honest recommendation.
If Something Goes Wrong
If rates change significantly, we notify you immediately and provide updated options before proceeding.
Pickup & DDP Shipping
What You Do
Confirm your order and coordinate pickup timing with your supplier.
What We Do
Arrange pickup, handle all customs paperwork, manage DDP clearance, and deliver directly to Amazon FBA warehouse.
If Something Goes Wrong
We proactively resolve customs issues, coordinate with carriers, and keep you informed of any delays or changes.
Key Updates
What You Do
Monitor updates on WhatsApp and ask questions anytime during the shipping process.
What We Do
Send key milestone updates: pickup confirmed, customs cleared, in transit, delivered. Available 7 days a week.
If Something Goes Wrong
If delays occur, we inform you immediately, explain the cause, and provide revised ETAs.
WhatsApp Brief
What You Do
Send us your product details via WhatsApp: dimensions, weight, origin, destination, and preferred timeline.
What We Do
Review your requirements and prepare route comparisons based on your specific needs and current market conditions.
If Something Goes Wrong
If we need clarification, we respond within hours via WhatsApp to get the missing details.
Quote with 3 Options
What You Do
Review the 3 options we send (pricing, timelines, pros/cons) and choose the route that best fits your needs.
What We Do
Compare fast boat, air, ocean, and rail options. Provide clear pricing, ETAs, and our honest recommendation.
If Something Goes Wrong
If rates change significantly, we notify you immediately and provide updated options before proceeding.
Pickup & DDP Shipping
What You Do
Confirm your order and coordinate pickup timing with your supplier.
What We Do
Arrange pickup, handle all customs paperwork, manage DDP clearance, and deliver directly to Amazon FBA warehouse.
If Something Goes Wrong
We proactively resolve customs issues, coordinate with carriers, and keep you informed of any delays or changes.
Key Updates
What You Do
Monitor updates on WhatsApp and ask questions anytime during the shipping process.
What We Do
Send key milestone updates: pickup confirmed, customs cleared, in transit, delivered. Available 7 days a week.
If Something Goes Wrong
If delays occur, we inform you immediately, explain the cause, and provide revised ETAs.
How Amazon FBA shipping works with QG Horizon, step by step
Our process goes from quote to FBA delivery in four steps. Everything is DDP, customs included. You keep real-time tracking and WhatsApp support. The first quote arrives within 24h.
How do you get a quote?
Send your need on WhatsApp: product, quantity, Amazon destination. We reply within 24h with three route options and a clear price. No commitment.
How does customs work?
QG Horizon handles clearance under DDP. Duties and taxes are paid for you, upfront. You fill in no import paperwork.
How do I track my shipment?
You get real-time tracking at every step. Our team stays reachable on WhatsApp for any question. You always know where your goods are.
What happens at Amazon delivery?
We deliver straight to the chosen Amazon FBA warehouse. Labeling and receiving rules are respected. Your products enter stock smoothly.
| Step | Detail | Time |
|---|---|---|
| 1. Quote | WhatsApp brief + 3 options | 24h |
| 2. Pickup | Collection at supplier | 1-3 days |
| 3. Transport + customs | DDP freight by route | 5-40 days |
| 4. FBA delivery | Amazon warehouse + tracking | Included |